We are entitled to charge fees in terms of Annexure B of the Debt Collectors Act of 1998.
Costs are for the debtor’s account. Therefore if we make contact with you, you should take or return our call to make a payment arrangement as this may only escalate your account further in terms of these additional fees.
We have attached the Annexure B of the Debt Collectors Act below for your convenience. Click here
Please note that these fees are exclusive of VAT.
This additional demand letter is a requirement before legal action is instituted.
By law we must inform you of the amounts which are due, and source of indebtedness.
You may refer your account to a debt counsellor or alternative dispute resolution agent, consumer court or ombudsman with jurisdiction with the intent that the parties resolve any dispute under the agreement or develop and agree on a plan to bring the payment on the agreement up to date.
Alternatively, contact us to enter into a suitable payment arrangement – it will save you time and money.
The following pieces of legislation govern the debt collection industry and lay out your rights and obligations.
Consumer Protection Act 68 of 2008: Click here
Debt Collectors Act 114 of 1998: Click here
Magistrates Court Act 32 of 1944: Click here
Medical Schemes Act 131 of 1998: Click here
Prescription Act 68 of 1969 :Click here